{"id":2539,"date":"2023-03-10T12:35:03","date_gmt":"2023-03-10T12:35:03","guid":{"rendered":"https:\/\/tropikusmobiliario.pt\/termos-e-condicoes\/"},"modified":"2023-05-03T14:42:29","modified_gmt":"2023-05-03T14:42:29","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/tropikusmobiliario.pt\/en\/terms-and-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#fff6f3″ scene_position=”center” top_padding=”150px” top_padding_phone=”50px” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Terms and Conditions” font_container=”tag:h1|text_align:left|color:%23272727″ use_theme_fonts=”yes” css_animation=”fadeInUp”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#fff6f3″ scene_position=”center” top_padding=”50px” bottom_padding=”150px” top_padding_phone=”25px” bottom_padding_phone=”50px” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” font_color=”#272727″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][toggles style=”minimal”][toggle color=”Extra-Color-1″ heading_tag=”h3″ heading_tag_functionality=”default” title=”General information”][vc_column_text]The general sales conditions detailed below govern the relationships between users and customers of the Tropikus Mobili\u00e1rio<\/strong> website. These general conditions of sale are the only ones applicable and replace all other conditions, except for a preliminary, express and written exemption. These modifications can be enforced as soon as they are posted online and cannot be applied to previously concluded contracts. Each purchase on the site is governed by the general conditions applicable on the date of order. Placing an order implies full and unreserved acceptance by the buyer of these general conditions of sale.[\/vc_column_text][vc_column_text][\/vc_column_text][\/toggle][toggle color=”Extra-Color-1″ heading_tag=”h3″ heading_tag_functionality=”default” title=”Availability of the item(s)”][vc_column_text]The sale of the item(s) online does not effectively guarantee the existence of stock available at the time of purchase in real time and, given the fact that a portion of our items are produced in-house, we appreciate your understanding regarding the delivery time.
\nIf the desired item(s) is not available, whether permanent or temporary, and whose delivery forecast exceeds the time referenced in the online store, Tropikus Mobili\u00e1rio<\/strong> will immediately proceed with the communication with the customer, via telephone or electronic contact, indicating the expected date for the respective delivery forecast. According to the information provided, it will be up to the customer to decide whether to stay or cancel the respective purchase.[\/vc_column_text][vc_column_text][\/vc_column_text][\/toggle][toggle color=”Extra-Color-1″ heading_tag=”h3″ heading_tag_functionality=”default” title=”Shipping and delivery”][vc_column_text]The item(s) will be shipped on the working day after production, with a delivery forecast for Mainland Portugal of 60 working days, carried out by Tropikus Mobili\u00e1rio. With regard to international shipping, additional packaging is mandatory at a cost of \u20ac65, the reception time is dependent on the region and country, whose time window ranges from 60 to 120 working days.
\nThe customer has the possibility of obtaining the item(s) in our facilities, being fully responsible for it.[\/vc_column_text][\/toggle][toggle color=”Extra-Color-1″ heading_tag=”h3″ heading_tag_functionality=”default” title=”Impossibility of delivery”][vc_column_text]The delivery of the item(s) will be carried out at the address indicated at the time of purchase. In the event that delivery does not take place, given the absence of someone responsible for receiving it, due to the characteristics of the place of delivery or even, due to the volume and weight of the order, the carrier will issue a notice or contact you to coordinate the day and time of the new delivery.<\/p>\n

If delivery on the agreed date or address is not possible in advance, the customer must notify Tropikus Mobili\u00e1rio<\/strong> as soon as possible in order to establish a new delivery agreement.<\/p>\n

In case the order is returned to Tropikus Mobili\u00e1rio<\/strong>, for reasons that have not allowed its delivery – absence at the address, lack of collection, insufficient\/incorrect address or others that are verified by the customer’s error – the Tropikus Mobili\u00e1rio<\/strong> is not responsible for reshipment costs. The fees and costs for reshipping the item(s) are applied to the customer, on the second shipping\/delivery attempt.[\/vc_column_text][\/toggle][toggle color=”Extra-Color-1″ heading_tag=”h3″ heading_tag_functionality=”default” title=”Purchases and payments”][vc_column_text]In order to carry out purchases through our online store and, after selecting the desired item(s), Tropikus Mobili\u00e1rio<\/strong> does not require the customer to register prior and mandatory, which does not imply the need to fill in the form available at the checkout of the cart and the express acceptance of the present legal information, available for consultation on the tropikusmobiliario.pt website.<\/p>\n

To optimize security, all purchase transactions are carried out within a strict framework of confidentiality and encryption in accordance with the SSL protocol.<\/p>\n

If in the long term the customer intends to make more purchases in our online store, he can choose the option “Create an account”<\/a>, associating a password to the email indicated on that form, which will allow, in addition to saving billing, shipping and contact data, for future purchases, to create an account with the combination of said credentials.<\/p>\n

Our Online Store supports the following online payment methods:<\/p>\n